Hello,
We moved to a new server yesterday and these are the email settings that should be used
Incoming mail server: mail.yourdomain.com
Outgoing mail server: mail.yourdomain.com
(BOTH mail server must be set)
username: full email address
password: email password
Ports:
POP - 110
IMAP: 143
For a secure send
SMTP-TLS - 587 (recommended - requires authentication: in outlook, under the outgoing settings, the "my outgoing mail server requires authentication" with the "use the same login as incoming" enabled, DO NOT USE secure password authentication (SPA) as that's for Exchange servers)
If the sending doesn't work try port 465
Below are screenshots for outlook and phones
OutLook Settings
Phone Settings
If you have an iphone and need help, go to this page.